Few individuals have the ambition, skill, and strategy of Quan H. Pham. His impressive career in sales and leadership has taken him far, making him an example for others interested in sales and retail. Those interested in pursuing a leadership role in sales can find some inspiration in Quan’s professional path.
Early in Quan’s career, he pursued academics in Marketing to begin building his expertise. His classes gave him a strong grasp of sales promotion strategy, branding, and the psychological impact of personalization on consumers. He soon developed a strong understanding of customer engagement and market dynamics, two skills that helped him greatly as he rose through the ranks.
Some of Quan’s best learning came from interacting with his peers with business-type backgrounds, which sparked his interest in international trade. These interactions led him to pursue a postgraduate degree in Supply Chain Management and Logistics in Australia. This degree gave him additional skills in international trading and sales that helped him stand out from amongst his peers.
After earning his degree, Quan moved back to Vietnam, where he landed a position at Goldsun Vietnam, a major player in manufacturing and exporting. In this role, Quan managed OEM/ODM projects for several international clients. One of his greatest strengths on his journey to becoming the Vice President of Sales was his ability to bridge cultural gaps by easily making connections with important individuals from various backgrounds.
Over time, Quan has held roles in several industries, including homeware, fashion, and luxury accessories. Each of these industries has given him a unique perspective in the world of sales, helping him take more accurate approaches in each of his roles.
At its core, his leadership philosophy relies on listening, teamwork, and creativity to add that personal touch to each of his interactions. By creating trust and developing long-term partnerships, Quan has been able to earn several achievements.
Ultimately, Quan thanks his multicultural upbringing for his success, “While I have learned much in the classroom, being exposed to difficult cultures and people gave me the open mind and the listening skills necessary to being a successful leader, especially in sales.” By continuing to learn and engage with the market, he’s been able to stay ahead of industry trends and keep his company at the forefront.
Though Quan faced some challenges in price and term negotiation, he has been able to use his empathetic approach to sales to land many win-win business relationships. He gives his team freedom and responsibility to motivate them and empower them to lead and develop new solutions.
For aspiring sales professionals looking at leadership positions, Quan has some advice, “be patient with yourself and others. Always seek to learn and improve and embrace diverse perspectives when making decisions.” In the future, Quan foresees leadership facing more challenges but also more opportunities to build valuable relationships.
