Parking management is critical to successful business functioning in urban areas. With limited and highly demanding parking space, organizations should practice innovative and unique strategies to improve parking facility management and enhance customer satisfaction. From incorporating modern parking facility systems to investing in mobile apps, several innovative solutions help organizations improve their parking space operations. The strategies improve customer experience and help organizations save time and money. In addition, parking facility management solutions reduce environmental footprints. The article highlights the unique parking management strategies.
Table of Contents
What is a Parking Management Solution?
It is a procedure of handling the availability and utilization of parking spaces to maximize customer satisfaction. The parking management solution is apt for organizations like sporting venues, shopping malls, business parks, hospitals, universities, airports, and large commercial buildings. The parking management solution aims to create a stress-free customer experience by optimizing parking space utilization. It includes establishing data on available occupancy to regulate access to particular parking lots. It depends on the type of vehicles and real-time information available to the drivers.
Installing the ANPR Camera System
ANPR (Automatic Number Plate Recognition) camera technology is a game-changer in parking management solutions. The best part about the ANPR technology is its seamless integration into the current parking facility’s surveillance infrastructure. As the name suggests, the AI-driven technology reads the number plate. It offers the vehicle’s database, including the registration of the car, valid permits, and paid parking entries and exits. It uses high-end algorithms to capture accurate angles to validate the car’s database. The technology offers efficient and secure vehicle parking management, APNR technology identifies and tracks stolen cars and helps law enforcement.
Cloud-Based Smart Parking
Cloud-based parking aims to enhance customer service with the advanced and modern vehicle park reporting tool. It is an innovative parking facility management strategy that allows customers to view and report on vehicle park usage, occupancy, and payment. The cloud renders data storage and computing resources for the vehicle parking service. The big data of available vehicles, car parking spots, vehicle location, and user profiles makes parking facilities seamless. The highlight of cloud-based parking management is that it enables the customer to handle their permit exemption whitelist. With a simple and user-friendly dashboard functionality, cloud-based parking solutions deliver an overview of the vehicle park activity 24/7.
Car Detection Sensors
Several parking facilities in large cities utilize vehicle detection sensors. The technology identifies the presence of cars in a parking space and notifies the users with users. The automated technology leverages the benefits of radar and ultrasonic sensors to detect whether a parking lot is empty or full. The parking management central system receives the information and notifies the users of the occupancy data of the parking space. Installation of radar and ultrasonic sensors in parking facilities identifies the absence or presence of vehicles with high accuracy and transmits the data for analysis and visualization.
Pay on Foot Parking
The concept of pay on foot has come up in the parking management solution. It engages ANPR camera technology to scan the vehicle’s license plate and confirm the driver’s payment status entering the facility. The process involves the driver paying when he enters the parking facility, in combination with a charge card to exit the premises. Most parking facilities with pay on foot involve automated tickets. Furthermore, the innovations in parking facility management integrate contactless payments through smartphones and contactless credit/debit cards.
Mobile Patrols
Parking space security is necessary in a large commercial area or a standalone building. Security measures guarantee that the parking facility is safe for employees and potential customers. Studies claim that a significant percentage of violent crimes in the USA take place in parking spaces. Deploying mobile attendants to patrol vehicle parks is an innovative strategy in parking facility management. In addition to rendering valuable support and assistance to visitors, competent and experienced parking attendants identify parking abuse and monitor disabled/handicapped bays.
Conclusion
Achieving top-level customer satisfaction is critical for business success and growth. It is practical in urban areas with limited and highly demanding parking spaces. Poor parking management, like lack of available spots and long queues, results in customer dissatisfaction and impacts the business. Organizations should engage in innovative parking facility management strategies.