Lightspeed Retail POS Review

The Lightspeed Retail POS system is open on many different POS platforms vying for the attention of smaller businesses needing a more professional POS system as the business grows in scope and reach. This is a busy market segment with several well-established companies competing for the same customer base. Lightspeed Retail POS is one such point of sale system that offers flexibility and an expandable set of sale management tools.   

Lightspeed Retail POS Features

Lightspeed Retail POS offers users many useful features that make it not only a useful system for processing payments but also keeping up with stock information, important data, and still allowing accessibility. These features include the following.

Inventory Tools

A store’s inventory is one of the most important parts of the business and many stores have failed due to improper inventory management techniques which can be quite costly. Lightspeed Retail POS’s inventory tracking tools not only keep track of stock it also can track stock across multiple store locations, organized by variables such as size and color, and also integrate with vendor catalogs making repurchasing and various custom stock orders far less complicated. Automation tools such as setting discounts when specific parameters are met and ordering replacement stock automatically also make inventory management far less stressful.     

Reports

Lightspeed Retail POS also includes many useful reporting tools to track various important performance results. Reports can track data sets such as which items sell the most, how often do our customers make purchases, what items are not big sellers, what items are driving customer demand, and other important information. These reports keep you informed and can help you respond to market trends reducing waste and increasing profitability. 

Versatility

The Lightspeed Retail POS system is highly flexible and makes use of cloud technology meaning it can be accessed from various different platforms such as smartphones, tablet devices, and traditional terminal hardware. This type of flexibility is useful for businesses because it does not lock them into a single vendor or operating platform to run their payment system. Plus being able to use portable payment platforms such as smartphones (either iOS or Android) is useful if your business doesn’t use a traditional storefront, is not in a set location, or goes directly to the customers.  

Support

Lightspeed offers support 24/7 for free with its subscription costs. Support features such as onboarding help bring new clients up to speed and learn how to best use their new point of sale system. Other learning tools such as webinars, videos, and demos allowa you to learn at your own pace and need. With any software platform training to use a new system is critical so Lightspeed’s 24/7 support can help ease that transition period as you become more familiar with their system. 

An Expandable Platform

As previously noted Lightspeed Retail POS can track inventory across multiple stores a useful feature as your business grows and opens more locations. Other useful growth-related tools include customer records across every location and parrots that can be customized for any store or multiple stores depending on what type of information is needed. These growth features let you keep using your existing POS system as your business expands without the need to upgrade to a new platform, import data, and learn an entirely new system.   

Pricing And Final Thoughts 

For small and medium-sized businesses Lightspeed Retail POS is an affordable and flexible system to meet the needs of small to medium-sized businesses. Pricing is fair and also scales for need with a single user subscription costs $99.00 per month (with a yearly subscription) and pricing options for $169 per month for two users and $289 per month for 4 users also being available. The portability of the system, its tracking tools, growth options, and support system also add value making Lightspeed Retail POS a serious consideration for any small business needing a POS system as it offers an easy to use rich feature set and an affordable price point.