You may not think it, but an 0800 number says more about your business than most other areas you invest your time and money into. 0800 numbers are still easily obtainable for businesses looking to grow their brand image, improve their customer service strategy and also increase communication within internal departments.
This article is about as conclusive as you’re going to get in your search for the holy grail of 0800 number information. We’ll provide you with all the specifics and the benefits, and the facts behind how much your 0800 number communicates your company true ethos.
Table of Contents
What is an 0800 number?
An 0800 number is a free-to-call number that places the cost of the call with the business rather than the customer. Although this may seem detrimental to cost-effectivity, an 0800 number is a proven way of increasing interaction with your customers and improving revenues across the board.
One great thing about the 0800 number is its non-geographical nature. This means that no matter where you’re calling from throughout the country you will be re-routed to the same national 0800 line. This obviously makes life easier for customers, but also adds credibility and cements your reputation as a nationwide business.
What does an 0800 number communicate about your ethos?
As we’ve mentioned earlier, the power of an 0800 number is a great method of improving your business and opening it up to a wider range of customers. Let’s consider how your 0800 number communicates the ethos of your brand. It’s not always the case, but when you ring a regional number, you’re normally expecting a certain level of service.
Alternatively, an 0800 number adds a more prestigious, credible presence to your business, signalling to customers that you’re a professional authority in your area of trade. It shows customers that you value their time and money and that you’re dedicated to building a solid rapport and customer-base.
Are 0800 numbers cost-effective?
The cost-effectivity of an 0800 number fluctuates, depending on how you use it. Some businesses simply use an 0800 number as a prestigious device to seem like they’re larger than they are, while others use it to increase their client-base and chase sales leads. You may initially think that paying for all your customer’s calls is a bad financial decision, but let’s imagine the increase of calls you’ll receive now they’re free. More customers naturally means more business, and this is where you’ll reap cost-benefits and economies of scale.
An 0800 number could be just the ticket to show your customers what sort of culture and ethos is behind the cogs of your business. You’ll show customers that you’re a respected authority within your sector and enjoy the cost-efficiencies to prove it. You’ll vastly improve the quality of your customer service and internal management while broadening your customer-base and finding out what makes your customers tick. There are simply no drawbacks. So, what are you waiting for? Acquire an 0800 number today and get your business operating on the national stage.
About Carson Derrow
